Legal notice

Last updated: October 16, 2026

On this page

• Storefront and Operator
• Business Information
• Store Operator
• Product Information and Intended Use
• Intended Use, Compliance, and Customer Responsibility
• International Compliance Notice
• Jurisdictional Restrictions
• Store Policies
• EU Customers and Right of Withdrawal
• Accuracy of Information
• Product Availability and Order Fulfillment
• Risk of Use
• Intellectual Property
• No Legal, Regulatory, or Safety Advice
• Limitation of Information
• Contact

This Legal Notice provides business, contact, compliance, product-use, and responsibility information for Detroit Less Lethal, operated by HR Tactical Innovations LLC.

Storefront and Operator

Detroit Less Lethal (DLL) is an online storefront operated by HR Tactical Innovations LLC, the legal seller and order operator. References to “Detroit Less Lethal,” “DLL,” “we,” “us,” or “our” in this policy mean HR Tactical Innovations LLC operating this storefront.

Pickup and walk-in service are not available. Our business mailing address is not a DLL retail location or a return-shipping instruction. Obtain approval and the return address before sending goods.

Business Information

Storefront: Detroit Less Lethal

Legal business name: HR Tactical Innovations LLC

Registered business state: Michigan

Business mailing address:
22430 Gratiot Ave #178
Eastpointe, MI 48021
United States

Website: detroitlesslethal.com

Customer support: [email protected]

Business phone: 1-586-221-0622

This is a business mailing address. DLL does not offer pickup or walk-in service. Do not send returns to this address without written return authorization and the approved return instructions.

Store Operator

Detroit Less Lethal is a storefront, brand, and sales channel operated by HR Tactical Innovations LLC, a Michigan limited liability company. DLL is not a separate legal seller under these policies unless expressly stated otherwise.

Start eligible standard domestic returns and exchanges in our online returns portal. For product issues, opened or used merchandise, international requests, or requests the portal cannot accept, email [email protected] for review. The applicable policy and reporting windows apply.

For customer service, order questions, warranty requests, shipping, product support, policy questions, or general inquiries, contact [email protected].

Product Information and Intended Use

DLL offers less-lethal launchers, training and readiness products, airguns and related products, parts, accessories, and equipment where listed. Other categories or purchase options apply only when expressly offered for a specific product.

Products are offered for lawful readiness, training, sporting or recreational use where appropriate, repair, replacement, collection, or lawful customization according to the exact product’s instructions and limitations. They must be used safely and responsibly under applicable laws, manufacturer instructions, and product-specific requirements.

Less-lethal products can cause serious injury or death. Airguns are not toys. No product name, description, or category guarantees safety, stopping an individual, a harmless outcome, or a particular result.

Intended Use, Compliance, and Customer Responsibility

Customers are solely responsible for ensuring that any product purchased from this Detroit Less Lethal storefront operated by HR Tactical Innovations LLC is legal to own, possess, import, transport, install, configure, and use in their jurisdiction.

Detroit Less Lethal does not authorize, support, or assume responsibility for unlawful use, misuse, improper installation, improper modification, prohibited configurations, or use of any product in violation of applicable local, state, federal, or international laws or regulations.

Certain products may be physically compatible with multiple platforms or applications. Compatibility does not imply intended use, legal approval, regulatory approval, or authorization for any unlawful configuration, restricted application, or prohibited purpose.

Customers agree not to use any product to assemble, modify, configure, or operate any device in violation of applicable laws, regulations, restrictions, field rules, manufacturer instructions, or safety requirements.

By purchasing from this Detroit Less Lethal storefront operated by HR Tactical Innovations LLC, customers agree to use all products lawfully, safely, and responsibly, and to assume responsibility for compliance with all applicable laws, regulations, field rules, manufacturer instructions, and safety requirements.

For additional terms regarding intended use, product classification, compliance, prohibited uses, limitation of liability, indemnification, and customer responsibility, please review our Terms of Service.

International Compliance Notice

International shipping is not currently offered through DLL. The conditional provisions below apply only where relevant to an eligible order and do not promise international availability.

International customers are responsible for confirming that all products ordered comply with their local laws, import rules, customs requirements, ownership restrictions, transportation requirements, and use regulations before placing an order.

Detroit Less Lethal does not provide legal advice regarding country-specific import requirements, ownership laws, use restrictions, permits, licenses, customs requirements, tax obligations, or regulatory requirements.

International orders may be delayed, rejected, returned, seized, abandoned, or destroyed by customs, carriers, brokers, or local authorities if products are restricted or prohibited in the destination country or if required import steps are not completed.

Detroit Less Lethal is not responsible for customs seizures, denied entry, import restrictions, failure to obtain required permits, unpaid duties or taxes, unpaid VAT, tariffs, brokerage fees, carrier fees, customs fees, or other regulatory issues outside of our control, except where required by applicable law.

For additional information about international shipping, duties, taxes, customs, import risk, and international returns, please review our Shipping Policy and Refund, Return & Warranty Policy.

Jurisdictional Restrictions

Certain jurisdictions may restrict the possession, configuration, import, sale, transfer, transport, or use of certain products, accessories, components, or equipment.

Detroit Less Lethal reserves the right to refuse, cancel, hold, modify, or request verification for any order based on compliance concerns, fraud risk, payment risk, jurisdictional restrictions, product restrictions, carrier restrictions, import restrictions, regulatory concerns, or other operational concerns.

Orders identified as potentially restricted may be delayed for review, modified where possible, canceled, or refunded according to the applicable policy and applicable law.

Store Policies

Purchases from this Detroit Less Lethal storefront operated by HR Tactical Innovations LLC are subject to our published store policies, including:

• Refund, Return & Warranty Policy
• Shipping Policy
• Privacy Policy
• Terms of Service
• Purchase Options & Cancellation Policy
• Email an EU withdrawal notice

Customers are responsible for reviewing the applicable policies before placing an order, requesting a return, requesting a cancellation, exercising a withdrawal right, submitting a warranty claim, or contacting us about an order issue.

Nothing in this Legal Notice is intended to limit any non-waivable consumer rights, warranty rights, withdrawal rights, refund rights, or statutory rights that apply under applicable law.

EU Customers and Right of Withdrawal

If your order ships to the European Union and you are purchasing as a consumer, you may have additional rights under EU consumer protection laws, including a 14-day right of withdrawal for eligible online purchases.

To give notice of an eligible EU withdrawal electronically, email [email protected] with your name, order number, order email, affected items, and the date the goods were received. We will acknowledge receipt by email.

EU withdrawal eligibility, exceptions, return shipping responsibility, refund timing, diminished value deductions, and related terms are explained in our Refund, Return & Warranty Policy.

Accuracy of Information

Detroit Less Lethal works to provide accurate product descriptions, specifications, compatibility information, pricing, availability, shipping information, policy information, blog content, guide content, and customer support information. However, errors, omissions, manufacturer changes, supplier updates, inventory changes, typographical mistakes, outdated information, or technical issues may occur.

Detroit Less Lethal reserves the right to correct errors, update information, cancel or adjust orders when necessary, and modify product listings or policies in accordance with applicable law and our published store policies.

Product images, diagrams, guides, compatibility notes, and descriptions are provided for general reference. Customers are responsible for verifying fitment, compatibility, legality, safety, and intended use before purchasing, installing, modifying, or using any product.

Product Availability and Order Fulfillment

Product availability, fulfillment timelines, preorder timelines, backorder timelines, special order timelines, custom order timelines, and shipping estimates are provided in good faith but may change due to supplier availability, manufacturer delays, production timelines, import delays, customs delays, carrier delays, inventory discrepancies, allocation changes, or other circumstances outside of Detroit Less Lethal’s control.

Orders containing preorder, backordered, special order, made-to-order, distributor-sourced, imported, custom, restricted, or third-party fulfilled items may be subject to different processing, shipping, cancellation, return, or refund terms as described in our applicable policies, product listings, checkout notices, invoices, quotes, written approvals, or customer-specific agreements.

Risk of Use

Customers are responsible for proper product selection, installation, setup, adjustment, inspection, maintenance, safe handling, and lawful use.

Detroit Less Lethal is not responsible for damage, injury, loss, legal issues, regulatory issues, customs issues, import issues, field rule violations, or other claims arising from misuse, improper installation, improper modification, unsafe handling, unlawful use, prohibited configuration, use outside the product’s intended applications or manufacturer instructions, or failure to follow applicable instructions, laws, rules, or safety requirements, except where prohibited by applicable law.

Intellectual Property

Unless otherwise stated, website content, branding, product descriptions, graphics, logos, images, layout elements, written content, original designs, and other original materials are owned by or licensed to HR Tactical Innovations LLC.

Unauthorized copying, reproduction, distribution, modification, resale, scraping, commercial use, or exploitation of Detroit Less Lethal content, branding, product descriptions, designs, images, or original materials is prohibited unless prior written permission is provided.

Manufacturer names, product names, trademarks, logos, and brand references belong to their respective owners and are used for identification, compatibility, resale, or informational purposes only.

No Legal, Regulatory, or Safety Advice

Information provided on this website is for general product, educational, and customer support purposes only. It should not be interpreted as legal, safety, regulatory, import, customs, tax, or compliance advice.

Customers should consult qualified professionals, local authorities, customs officials, field operators, manufacturer documentation, or applicable regulatory agencies when they need legal, import, regulatory, compatibility, or safety guidance specific to their location or intended use.

Limitation of Information

Product descriptions, compatibility notes, blog content, guides, images, diagrams, videos, and other informational materials are provided for general reference only. Customers are responsible for verifying fitment, compatibility, legality, and safe use before purchasing, installing, modifying, transporting, importing, or using any product.

Contact

For questions about this Legal Notice, store policies, orders, products, returns, shipping, warranty support, EU withdrawal requests, or other customer service matters, contact:

HR Tactical Innovations LLC
22430 Gratiot Ave #178
Eastpointe, MI 48021
United States

Email: [email protected]

Phone: 1-586-221-0622